International Support Coordinator JobSouthborough, MA

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NECC is seeking to fill a full-time, International Support Coordinator performs tasks related to supporting and orienting international staff who hold the positions of Rehabilitation Counselor, Vocational Counselor and Level 2 Teacher/International Graduate Assistant.  The International Support Coordinator will prepare and maintain materials that are the most useful, effective, and resource efficient for the international staff upon arrival from overseas to NECC.  
ABOUT YOU: You have experience working with in the administrative field and are interested in working in a team that assists our staff coming from a variety of different countries. 

  • Competitive salary commensurate with experience 
  • Generous paid vacation starting at 5 weeks! In additional to sick time, personal time and holiday accrual. 
  • Retirement plan 
  • Tuition and childcare reimbursement 
  • Employee assistance program 
  • Employee resource groups 
  • NECC phone provided
  • NECC vehicle provided
  • And much more! 
Monday - Friday: 8:00 AM-4:00PM with opportunities to work from home 1 day a month. 
ABOUT NECC: The New England Center for Children (NECC) is a global leader in autism education and research headquartered in Southborough, MA. NECC provides a comprehensive structure to help children with autism at every stage.  NECC is committed to an inclusive culture where all students, employees, families, and partners feel welcome, safe, and valued. We believe that fostering diversity and equity makes us a strong, more successful community.    

International Support Coordinator Responsibilities  

Welcoming and Orientation of International Staff 

  • Composes communication with international staff prior to arrival re: all logistics of itinerary, transportation. 

  • Participates in general orientation on date of hire for each group of international staff and assist with preparations. 

  • In close collaboration with the Professional Development department, and under the supervision of the Senior HR Specialist, develops and implements 1 to 2 additional training day(s) specific to necessary orientation for international staff to learn about cultural topics including but not limited to:  professional workplace expectations, U.S. cultural norms, local international food markets, places of worship for different religious affiliations, area leisure/public parks, etc.  

  • Implements  and attend meetings with each new international staff during initial 90-day period.   

International Housing Coordination 
  • Works with the Senior HR Specialist and in close collaboration with the Asst. Director of Facilities to arrange NECC housing assignment w/ proper furnishings. 

  • Assists the Senior HR Specialist with management of first level housing concerns and issues along with welcome material for new staff arrivals. 

  • Implements quarterly housing inspections of all international staff houses and apartments to insure cleanliness and general upkeep of good conditions. 

  • Ongoing and General Responsibilities 

  • Develops and oversees mentorship system to assign each international staff to a current NECC staff.  

Occasional evening and weekend work hours required. 
  • Implements all safety and emergency procedures. 

  • Ability to drive and operate a vehicle for commuting to and from NECC staff housing and the central school building, as well as community locations for staff transport. 

International Support Coordinator Skills & Qualifications 
  • Bachelor’s degree and 2-3 years of administrative or coordinator related experience.  
  • Strong organizational, verbal and written communication skills as well as customer service skills. 

  • Ability to carry out written and verbal instructions; ability to read/hear and comprehend correspondence over email, in person and over Zoom or Microsoft Teams meetings. 

  • Ability to effectively present information in one-on-one and small group situations to employees and team members.  

  • Strong interpersonal skills including the ability to deal with emotional or agitated employees in a professional manner; flexible demeanor a must. 

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